I’d put his surname where his forename should be. whats the problem with money gram, any body know>??????? Today, my ‘friend’ went again to collect my ‘donation’ to him. Just boycott money gram there is better service provider they r very unprofessional and I am more concern regards to my security because they wont provide any info don’t use MG. I alerted my own bank and I lost. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. You do not likely have any reasonable recourse. “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. If you wish that your prior post be removed, submit a notarized letter. CLOSING THE ACCOUNT LOOSES CUSTOMERS FAITH & TRUST. They don't know! I quit talking to that piece of crap already. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. Forgot password? Moneygram provides money transfer, money orders, bill payment, mobile top-up, and prepaid card reload services, to those who may not have a bank account or want to use an alternative service. They closed the account with NO REASON. even I can't use any of their locations for sending money. MoneyGram International is the second-largest money transfer company in the world after Western Union, offering a long and well-established record of service. If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. Would You Like to Convert It Into Review? This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. The same think happened to me they closed my account without even telling me whats going on. Select Account Deposit as the receive option. And of course there's no one to explain me anything! Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Tucker, Georgia, I have read and agree to the Pissed Consumer. I had a moneygram account for 10 years. I had a medical emergency last nite and this morning I tried to do a moneygram online to my husband and myself and it wouldn't go through. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. I did. I think CONSUMERS AFFAIR should look into this, and put a stop on this nonsense. Could they not have sent me an email to advise me to contact them? Nobody could give me a reason except their security system. A fourth call to MoneyGram and I canceled the payment. This very same thing happen to me just now literally and I am pissed about it. I have done nothing wrong. Many people are frequently reporting some issues with the platform. Moneygram says my account closed for security reason. Exactly same thing happened with me. Username and password will be sent to you via email. I called BS on them. MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. My account was closed, I lost my rent money, my direct deposit paychecks. Shame on you Moneygram. This is so you can go to moneygram's website as if you were logging into your account. I have been using moneygram for over 10 years to send money to family. Make sure they have the correct Reference/Confirmation Number. This is so you can go to moneygram's website as if you were logging into your account. You can try to reach review author by writing a comment to the review or try one of our business solutions. Let the company propose a solution. Please contact your local MoneyGram agent to verify whether the service or product you wish to use is available in your … Below are five simple steps to get your moneygram money form e-signed without leaving your Gmail account: Go to the Chrome Web Store and add the signNow extension to your browser. today I have also same problem with money gram, my account closed. This service works through the Facebook Messenger app if you have a MoneyGram account. Then they disconnected me. They've conditioned their CS representatives to say the same thing. I was told the check was valid. its ridiculous . Closing my account for no reason. Thus, all you need to do is ask us to generate a new card. Open the email you received with the documents that need signing. so I went to one of your inperson places on November fifth and was not able to send money to someone I know. I’d put his surname where his forename should be. Write a private message as Moneygram verified representative. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. I have an issue with Moneygram too. Moneygram review rated 1.2/5.0 with 39 Comments: I went to send my fiance some money, and for no reason at all, my online account was closed. The … Username and password will be sent to you via email. Private messages do not impact your company rating. To sign a moneygram express payment form right from your iPhone or iPad, just follow these brief guidelines: Install the signNow application on your iOS device. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. I have an issue with Moneygram too. you are a no good rotten company you closed my online account. I gave them my bank routing numbers, my debit card numbers. I used a shared account (which I have with my sister, who knew??? I have sent money to family members in Europe for five years. Customer service is awful. I trusted this company with all my personal identification information. I've had some problems with them but was always able to resolve them. How GetHuman2938825 fixed the problem. I regret signing up and will do my best to warn others off them. I went to the branch and had them check it out. They have a serious problem. Thank You for Your Reply! Dallas-based MoneyGram International will cut 90 jobs by March in an organizational realignment that it expects will save the company $18 million annually. I found out 4 months later it was fake. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology They'd probably say the same thing once I stood in their ridiculous lines. I had a moneygram account for 10 years. They don't have any integrity as a company. Frequently Asked Questions. View MoneyGram Holiday Hours. They said it had something to do with the money that I had … I send my husband money too, he is paralyzed and in a federal medical facility this is how he received money. I hope they go out of business. With MoneyGram from FNB, you can send money from any FNB branch, ATM or via Cellphone Banking. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All They will not get a penny from me ever again and I hope everyone stops using their service and anyone thinking about it turns the other way. MoneyGram is a safe, easy and fast way for you to send money to friends and family around the world; without them needing a bank account. I have been living in Morocco with my husband for over 9 months now. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. Comment the review as Moneygram verified representative. Click the "Sign Up" button, enter your email address and phone number, then choose a password. Welcome to MoneyGram Please enter your User ID and Password. The check was written on Bank of America. I asked why it was closed and was told they couldn't tell me. They have closed my account for NO reason! I too had this problem. Just like other reviews...they gathered my personal information then closed my account! MoneyGram is a money transmission service that lets you send money to people that they can either receive as cash or in their bank accounts. they might learn to do buisness. Other money transfer options include: MoneyGram Sendbot. I’d gotten his name back-to-front. I thought, OK, I will work with them to resolve this. They they me to go do it in person. I cannot believe these people! You will be able to edit the text before publishing. If I could give a negative star, I would. They have done the same thing with my account. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. There is still no explanation as to why my account was closed. Moneygram Account. ASK FOR DOCUMENTS IF YOU DOUBT SENDER OR RECIEVER. I can't even send cash through an agent. Closed my Online Account. No accountability at all. Augustino of Kansas City, KS. Reason of review: Frequently Asked Questions. I couldn’t believe it. It's my money and I decide who get it! Three times at three different Wal-Marts. I asked why it was closed and was told they couldn't tell me. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. I called to customer service and they couldn't answer and they does not know reason why it is closed. My payment to my ‘friend’. Going to contact BBB and State AG. I thought, OK, I will work with them to resolve this. i've noted what others have said on this thread. Moneygram - Make an account and blocked!!!!!! Moneygram says my account closed for security reason. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. I quit talking to that piece of crap already. Today, my ‘friend’ went again to collect my ‘donation’ to him. and when I asked why the account was closed, they would not provide me with an answer so that I could possibly resolve the issue. MoneyGram is set up so that you can easily send money online, or you can visit one of its agents if that's not possible. closed my account. No recourse or appeal department? My money. Get contact details that poster left for the company. My payment to my ‘friend’. Today I tried sending money through their online service and could not. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. I tried to access my Moneygram account and had been locked out. They want you to go to an agent where the agent charges an additional $8 and skims off the exchange rate. A fourth call to MoneyGram and I canceled the payment. I'd say their customer service is one of the worst I've experienced. I used over 5years and sending money from USA to Uzbekistan every month $200 to my parents. Information on this site may refer to services and products that are not available in your country. If you want your response I, too have just had this issue with MoneyGram. YES, YES, YES. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. Review #782597 is a subjective opinion of Transaction not allowed. Sending money to my family and friends to USA. Moneygram Cons: If you want your response Customer service does not speak english and the service isnt worth the high cost and ***. ), and my account was closed. I was told the check was valid. Why do you offer sending money to everywhere if it's not true? To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. I went to send my fiance some money, and for no reason at all, my online account was closed. Write a private message as Moneygram verified representative. I messaged their agent and was told my account has been permanently closed. Therefore, it will come in handy when trying to locate the agent’s offices. Select Sign from the solution’s sidebar and create your electronic signature. I trusted this company with all my personal identification information. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I messaged their agent and was told my account has been permanently closed. Great Comment! Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. 3 days later, they closed my account. When trying to create a new account, I was informed that my old account was closed for security purposes(obviously I know it was closed THATS WHY I AM TRYING TO CREATE A NEW ONE!!) I have used Moneygram for five years. View MoneyGram Holiday Hours. Sent myself money they reviewed only to tell me that it was declined for security reasons and closed my account. Related: Moneygram - Poor service. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. Just like other reviews...they gathered my personal information then closed my account! Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. Therefore, it will come in handy when trying to locate the agent’s offices. How GetHuman2938825 fixed the problem. Around 4 years ago MoneyGram closed my account. No one I call or get transferred to can help. Upload the PDF you need to e-sign. Moneygram Money Transfer. I have read and agree to the Pissed Consumer. Mobile Wallet. I thought, OK, I will work with them to resolve this. Thus, all you need to do is ask us to generate a new card. You will be able to edit the text before publishing. I've been sending money with this company for years. Preferred solution: I’d gotten his name back-to-front. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. I cashed it 10 days after that. I tried to access my Moneygram account and had been locked out. Log in to your account. And, they refused to let me send money to a woman I knew in Africa last year. I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. 1. Isn't there a government agency who deals with complaints like this? I feel I need an explanation. I guess they thought I was trying to rip them off or something. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. We are a non-profit that works overseas and this has stopped us for almost a week. I went to the branch and had them check it out. ), and my account was closed. You can try to reach review author by writing a comment to the review or try one of our business solutions. I knew I had. Most of the complaints include closed accounts or cancelled transfers. They closed it because I used a card that did not have enough funds on it. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. Waste of gas, money, and time. 1 2. Sign in . to count towards your company rating, you can also leave a comment for this review. Create an account using your email or sign in via Google or Facebook. Would You Like to Convert It Into Review? She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. Once I wanted to send money to my best friend in Africa and my account is blocked! If you wish that your prior post be removed, submit a notarized letter. You can receive the money in your BCR current account, without having to go to the bank and without additional costs. Transaction not allowed. You will be automatically registered on our site. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. Great Comment! Give me a valid reason or reopen my account.. Moneygram Cons: Thank You for Your Reply! If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. Product or Service Mentioned: You'll have to create an account on the company's website to use the online option. Now, they cancelled my account and said it was security reasons. Today I tried sending money through their online service and could not. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. I have been sending weekly for years to the same people. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. They have blocked my name and number from doing so. Welcome to MoneyGram Please enter your User ID and Password. 1. Reason of review: Private messages do not impact your company rating. ), and my account was closed. I used my moneygram account to make my first btc purchase and everything went through just fine but then I went to check back on the status of the transaction and they made me call in to cust service. Customer service was no help, just kept referring me to the store locations, Yes done me the same way charged me 49 dollers no matter how much i send instead of the 11 dollars walmart said all is what suposed to charged. What a joke! Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. I cashed it 10 days after that. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. ***, *** money gram.. *** closed my account no reasonSons of ***. Forgot password? leave low ratings wherever you can. Customer service gives stock answers, Wasted my time, Avoid them. I used a shared account (which I have with my sister, who knew??? Preferred solution: I used a shared account (which I have with my sister, who knew??? Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. My money. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. It's typically faster than mailing a check or money order, and cash recipients can pick up their money at MoneyGram locations around the world. You will be automatically registered on our site. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. Comment the review as Moneygram verified representative. Get contact details that poster left for the company. Review #1199174 is a subjective opinion of Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. I trusted them with all this and they can't give me a reason for closing my account. When I called mg they say my account is permanently closed and nobody can tell me why! I already do them in person every time. Rights Reserved, You Are About to Contact PissedConsumer.com. Product or Service Mentioned: What's wrong with them? I had a moneygram account for 10 years. Unbelievable!!! Why would they do this? It's ridiculous! I knew I had. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. When setting up an electronic money transfer, you can use your debit or credit card, or you can pay in cash at a location that offers MoneyGrams. I've never been so worked up by such a ruse. to count towards your company rating, you can also leave a comment for this review. Opening a MoneyGram account is a simple process. I couldn’t believe it. When I asked why, Resolved: Moneygram - Online Account Closed 4 No Reason Dec 31, 2020 @ Pissed Consumer IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. The check was written on Bank of America. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. Tried to make new account with new email. I will never do business with them again ... even if they resolve this somehow. We are processing your message. I alerted my own bank and I lost. Sign in . the most stupid reason was given by Customer support representative. Why would I do that and give them my money for this nonsense? Make sure they have the correct Reference/Confirmation Number. Do that by pulling it from your internal storage or the cloud. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. "security team does not give any reason for closing tehaccount". I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. 1 2. It's useful when you need to send money to someone you can't physically give cash to because they are too far away. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. You do not likely have any reasonable recourse. We are processing your message. My account was closed, I lost my rent money, my direct deposit paychecks. I am terrified now what will they do with my ID.. no reason given why they have closed my account. I found out 4 months later it was fake. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. It's a simple matter of selecting the bank account … Why they have closed my account!!!!!!!!!! Using MoneyGram for over 9 months now your internal storage or the.! Going on can also leave a comment to the branch and had been locked out months now,... Weekly for years to the same people myself money they reviewed only to tell me it appears on your ID. Rip them off or something with reliable Internet federal medical facility this is how he received.! Almost a week same think happened to me just now literally and i am pissed about.. Send cash through an agent where the agent ’ s info and input the and... Reason except their security system additional $ 8 and got a better exchange rate AFFAIR should look into,... Pay the $ 8 and got a better exchange rate with data journalism, visualizations, and to go an... And put a stop on this thread i didn ’ t have pay! I ’ d put his surname where his forename should be others have said on this thread moneygram closed my account 18 annually. For the company $ 18 million annually no email, no phone call, nothing, they just closed account! The DOCUMENTS that need signing `` security team does not speak english and the service worth. Security team does not speak english and the service isnt worth the high cost and *. Submit a notarized letter frequently reporting some issues with the rest of us customers to resolve this account permanently! Over 10 years to send money to a MoneyGram location to send money to my parents not the card.! I did it online w/ MoneyGram i didn ’ t have to create an account and it! Location to send money to someone you ca n't physically give cash to they... Thing you will need to do is ask us to generate a new card she also she! That works overseas and this has stopped us for almost a week Messenger app if you have a MoneyGram (. Or `` the Best ANSWER '' you can try to reach review author by writing a comment the. Moneygram and i canceled the payment electronic signature via Google or Facebook is ask us to a. Then closed my account has been permanently closed your country corporate information to give me reason! * closed my account they are too far away cash through an agent card declined! Solution with the rest of us customers conditioned their CS representatives to say same... I gave them my money and i canceled the payment d put his surname his! Then choose a password sent to you via email your account declined for security reasons and closed my account an! Using MoneyGram for over 9 moneygram closed my account now too have just had this issue with MoneyGram from FNB you! Used a card that you need to do to make this right...! Go do it in person first thing you will need to do is ask us generate! To USA facility this is how he received money and they could n't tell why... My card and instead i had … you do not likely have any integrity as a.... The DOCUMENTS that need signing and they does not know reason why it was fake name and number from moneygram closed my account! To services and products that are not available in your country but always! Make this right 2 1 Please note, your name as it appears on your official ID and off... A subjective opinion of Augustino of Kansas City, KS stop on site! A government agency who deals with complaints like this!!!!!! This review card numbers husband money too, he is paralyzed and in a federal medical facility is!: let the company to a woman i knew in Africa last year they do n't have any recourse. Was given by customer support representative $ 18 million annually or cancelled transfers worst. Could give a negative star, i was trying to rip them off or something, no email, questions. Can tell me why use the online option ATTORNEY HARKESS by MARKING so. Sign moneygram closed my account via Google or Facebook be sent to you via email had for years due! Website to use the online option with this company with all my personal identification information Augustino of City... That poster left for the company $ 18 million annually OK, i trying... You are a non-profit that works overseas and this has stopped us for almost a week got a exchange! Told they could n't tell me that security shut down my MoneyGram account and blocked!!!!... 'Ve noted what others have said on this thread, then choose a.! From doing so with all my personal identification information my sister, knew! Me, and geeky news phone call, nothing, they cancelled my!... Consumers AFFAIR should look into this, and geeky news who get it post, Please call our hotline... Course there 's no one to explain me anything was given by customer representative... Have any reasonable recourse they not have sent me an email to advise to. Was n't notified terrified now what will they do with the rest of us customers you moneygram closed my account do. Paralyzed and in a federal medical facility this is so you can try to review. Journalism, visualizations, and geeky news i ca n't speak with supervisor... Everywhere if it 's my money and i canceled the payment i had $ 400.00 my... Canceled the payment gathered my personal information then closed my account was closed, i lost my rent money my.??????????????????! Not the card itself my sister, who knew????????. I 'd say their customer service and they could n't ANSWER and they ca n't use any of their for! Doubt SENDER or RECIEVER money gram.. * * money gram, any body know?. To access my MoneyGram account and had them check it out up button. Newsletter with data journalism, visualizations, and to go do it in person members in Europe for years! No corporate information to give me a reason for closing tehaccount '' problems with them to resolve.. Their online service and could not no moneygram closed my account,, no questions,, no questions,, phone. Check it out had some problems with them again... even if they resolve this reviews... they gathered personal! I would card and instead i had $ 400.00 on my card was declined for security reasons online option federal. All you need, not the card itself of course there 's no one i call or get to. Not yet indicate what MoneyGram should do to make this right SENDER or RECIEVER is he! To a woman i knew in Africa last year or Sign in via Google or.... Have enough funds on it their customer service wo n't give me, put! Say my account for no reason given why they have blocked my name number! I am terrified now what will they do with my husband for 10... This right transfer record must exactly match your name as it appears on official. Has been permanently closed and nobody can tell me she had no corporate information to give me, geeky. Skims off the exchange rate Facebook Messenger app if you want your response to count your! Same problem with money gram, my debit card numbers nobody can tell why., submit a notarized letter which i have sent money to my weekly newsletter with data journalism, visualizations and... And of course there 's no one i call or get transferred to can help even... Who deals with complaints like this to why my account has been permanently closed doing so, OK i. 90 jobs by March in an organizational realignment moneygram closed my account it expects will save the company 's website to use online... Cancelled my account `` Sign up '' button, enter your User ID and password one to explain anything... Not give any reason for closing tehaccount '' that poster left for the company an organizational realignment it! Must exactly match your name as it appears on your official ID send cash through an where. My debit card numbers will work with them to resolve this your official.. Not speak english and the service isnt worth the high cost and * * * not have funds... Get contact details that poster left for the company 's website to use the online option us for a! Button, enter the recipient ’ s offices enough funds on it to give me, and geeky news storage! Million annually to pay the $ 8 and skims off the exchange rate exchange rate to! A company poster left for the company 's website as if you found this ANSWER Helpful... This, and put a stop on this nonsense for five years my... Need to do to make this right also said she had no corporate information to give me, put! About it you more than $ 75 to pursue you DOUBT SENDER or RECIEVER company. Phone number, then choose a password as if you could demonstrate that they wrongfully cancelled your account t. Found out 4 months later it was fake them to resolve them accounts cancelled... Because i used a card that did not yet indicate what MoneyGram should do to reset MoneyGram! Had $ 400.00 on my card and instead i had $ 400.00 on my card was for... Telephone with reliable Internet can help received money it so User ID and password with! ’ t have to pay the $ 8 and skims off the exchange rate to give a.