Food was mediocre at best. Facilities at main building are awful do not let them take a room located above main lobby.More, Dear guest.Thank you for taking the time to share your review.We are sorry to hear that your experience was not what you expected. Check prices, photos and reviews. Explore our international array of specialty restaurants at Dreams Tulum Resort & Spa, where reservations are never required. We would like to take the time to congratulate you for your birthday as well. Everything the hotel it’s spotless and the staff it’s absolutely friendly the rooms are big, the food excellent, the location fabulous the swimming pool really clean! Went to attend a wedding, so my perspective is going to be as a wedding guest versus someone who picked this resort for my taste.Positive:The grounds were clean and pretty, food was good for all inclusive, and staff do everything in their power to make you happy under that scorching sun, with a smile. It was too simple and casual for my taste, and came off more of an intimate dinner versus a wedding. I tried all the restaurants and loved the French the best.As for the wedding, that is a whole other topic because I was not aware of the package the bride and groom picked. Crashing waves, birdcalls, and a lack of background music keep it tranquil, while soccer goals and group exercise classes bring some activity. We have been on all of the excursions near the area onn prior trips. I honestly do not think the alcohol even affected me, but maybe that is a good thing.Lots of places for photo opportunities, honestly there is nothing to really complain because this is a smooth operation that is being ran. Dear guest.We thank you for taking the time to share your review.We are saddened to know that we did not meet your expectations with our dining options and that we did not provide a positive experience as a solo traveler.We hope you have recovered your health, and we would have liked you to approach the concierge to facilitate the care of a doctor and that you could travel more calmly. Book Dreams Tulum Resort & Spa, Tulum on Tripadvisor: See 6,770 traveller reviews, 7,383 candid photos, and great deals for Dreams Tulum Resort & Spa, ranked #57 of 167 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Highly recommended, Ask TeamRocha about Dreams Tulum Resort & Spa, Ask françois g about Dreams Tulum Resort & Spa, Ask Departure68250094934 about Dreams Tulum Resort & Spa, Ask kimmcjunkins about Dreams Tulum Resort & Spa, Ask del0430 about Dreams Tulum Resort & Spa, Ask Carole G about Dreams Tulum Resort & Spa, Hotels near (PCM) Playa Del Carmen Airport, Hotels near Universidad Tecnologica Regional del Sur, We compared the lowest prices from 17 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 13 websites. Facilities at main building are awful do not let them take a room located above main lobby. The wedding planner did a fantastic job. Price wise, it was a little steep. From AU$201 per night on Tripadvisor: Dreams Tulum Resort & Spa, Tulum. The buffets took forever and dinner was more like a nightmare. We had to go out to the city to eat. Wonderful, beautiful,breathtaking grounds. Answer 1 of 15: Dreams Tulum was getting alot of great reviews all of a sudden so someone decided they had to trash the place again. Dreams Tulum Resort & Spa ... Tulum (Mexico) - Deals & Reviews. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. https://www.booking.com/reviews/mx/hotel/dreams-tulum-resort-spa.html We will follow up the difference in the quality of sodas that you have described, since it is delivered by the same supplier.We thank you again for your feedback, and we hope you will give us a new opportunity to regain your trust.Sincerely.Severiano OyE-Concierge and Social Media Coordinatoreconcierge.dretu@dreamsresorts.com. IThe scenery was beautiful and most of the staff were very friendly and helpful. We got married at Dreams Tulum in July 2017, We picked the perfect place. 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