In particular, the Goodman warranty, by its terms, covers replacement parts, but not the labor costs associated with the replacement. I have never seen Goodman fail to warranty a part within it's five year standard warranty. I have contacted consumer affairs and they do not return calls as they say they will do. As of to date we have spent 2,000.00 for repairs. Broke down 11 time in one year. Goodman does NOT have a $100.00 handling fee. Want to access the warranty details on your Goodman HVAC system? While certainly not fancy, Goodman furnaces are economical, efficient, quiet, and solid warranty-backed, and all of these factors could save you plenty of money over the years. Commercial Warranty, write to Goodman Manufacturing Company, L.P., 7401 Security Way, Houston, Texas 77040, Attn: Warranty Administration. Companies that offer just one brand have a very large vested interest in loving or hating anything other brand. 0
Do not buy Goodman! Goodman Manufacturing - Air Conditioner Review from Santa Monica, California, Goodman Manufacturing - Coil Replacement Review from Miami, Florida, If you wish that your prior post be removed, submit a notarized letter. The unit is obsolete. I was also told that the warranty only covers parts and that I should have purchased a separate warranty for labor. Rights Reserved, You Are About to Contact PissedConsumer.com. You know the coils you used in "07 are bad. Just got off the phone with Goodman. I was told that Goodman will not do anything about it. Need to get your Goodmans product up and running quickly? Even the repair guys from different companies say it's a piece of ***. Best Prices Goodman Configurable Dresser Set by One Allium Way See Low Prices Goodman Configurable Dresser Set by One Allium Way For Sales. https://goodman-manufacturing.pissedconsumer.com/complaints/RT-P.html Helpful 5 people found this review … Our HVAC pros are ready to keep your house comfortable and prolong … You had as much dealer problem, as equipment problem. WHERE CAN I FILL LEGAL SUIT ? What Problems Does This Warranty Cover? No matter what brand you buy, anything you buy with moveing parts Must be serviced!! GoodmanRepairParts.com DOES NOT offer warranty service on Goodman parts or equipment currently covered under manufacturer’s warranty. Good customer service would be to correct the mistake that was made. That is why you are not hearing anything back from Goodman. Alpine should have informed you of this. In order to receive the fullest extent of Goodman’s gas furnace warranty, online registration for qualified purchases should be completed within 60 days of the installation date. Review #609464 is a subjective opinion of poster. 98 0 obj
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That is more then Fair. Review #543407 is a subjective opinion of poster. Goodman Single Speed 1-Stage Upflow/Horizontal Gas Furnace, Low Nox, 96% Afue, 80,000 Btu/H, 1,200 Cfm, 175 In Width; This furnace is covered by what we believe to be one of the best warranties in the indoor home comfort industry; This is manufactured in United States What is your customer experience with Goodman Manufacturing? And read the fine print on their "warantee"... only good for the original owner, so if you buy the house after someone else has installed this pile of scrap metal, you are stuck! Right from the get go when it was installed we had... We bought an ac unit and its junk, we have contacted Goodman and they are giving us a run around instead of standing behind there product. The tech that put the new coil in didn't remove a small piece of plastic. Obviously the design is not what it should be for the house. I have found similar complaints about Goodman but not about their customer service. Find helpful customer reviews and review ratings for Goodman GMSS960803BN Single Speed 1-Stage Upflow/Horizontal Gas Furnace with Low Nox, 96% Afue, 80,000 Btu/H, 1,200 Cfm, 175" Width at Amazon.com. Come to find out when we call American Air Masters we have a Goodman Unit. THEY TOOK LAST VALVE OUT AND HOOK UP DIRECT TO GET AIR. Get the latest version of this free to use software here. Goodman also provided … What can we help you with? Goodman is a top of the line mfg and allways stand by its warranty. Pissed Consumer © 2021 All Funny, Consumers trash and bash one brand or another, and yet many of the brands on the market use the same type compressors, fan motors, capacitors, relays etc. Contact Goodman Manufacturing Customer Service. Just to make sure it wasn't a technician problem, we've had repair techs from different companies each time (we are running out of companies to call). hWmo�F�+���tw�W�0�Mf`m��X��ت�A�Y�?�NMl�Y��#��#)�. I have a new 2009 Goodman air Handler and Condenser 5 ton 14 sears paid $5,000.00 in 2014 the condenser went that was expensive $1,900 to have the copper one taken out and new non copper one installed they took the copper one would not leave it with me... Today March 31 2015 the unit is out again they say it the Reversing Value is leaking and it will cost $1,000 to replace and fill back up with refrigerant or else replace with a new air handler with will cost $2,400.00 this Goodman must be a Lemon cause it a money pit. Goodman offers very comprehensive warranty coverage on almost all of their products, with mid-range and premium priced models receiving additional coverage to protect your investment better. %PDF-1.5
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Goodman has not worked with me on warranty. This warranty covers defects in materials and workmanship that appear under normal use and maintenance. Do you have something to say about Goodman Manufacturing? Sounds like junk to me....I WOULD NOT RECOMMEND ¡!!!!!!!!!!!!!!!!!!!!!! Review #552508 is a subjective opinion of poster. Why can't the manufacturer make it like they did in the years before? Review #533055 is a subjective opinion of poster. Do not buy Goodman products, look at all other reviews of their products. Goodman stands by the quality of its air conditioners with product warranties. The buy all of the other components from outside vendors. New (3) from $85.00 + $30.00 Shipping. Alpine should have informed you of this. I think they should be here installing a different one. The units they make have been tested so that brand A, B and C work according to government specifications and guidelines. It does not cycle just runs non-stop. I guess Alpine Air didn't tell you that when you buy a Goodman unit from them. We have to have it fixed because we cannot afford another 6K to replace the unit. All he said was he couldn't help me further, it wasn't covered, and to contact a dealer. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Audio. Review #530029 is a subjective opinion of poster. The algorithm is subject to change in future. The compressor inside your Goodman® air conditioning system has a lifetime Limited Warranty.In some case your AC compressor fails, Goodman® will provide you with a new Goodman AC compressors for your central air conditioning system. Review #632269 is a subjective opinion of poster. Review #565378 is a subjective opinion of poster. They said we had dirty coils so we paid $388 more to get them cleaned and it didn't make any difference. We feel we have been taken advantage of. That does not say much about their QUALITY!.QUOTE FROM GOODMAN. HVAC Solution. GOODMAN IS 1 YR 6 MO OLD. I guess Alpine Air didn't tell you that when you buy a Goodman unit from them. I know I want it out of here with a refund but I know they wont let that happen. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Review #582215 is a subjective opinion of poster. There is not enough information available to create the chart. Please read the warranty paper from Goodman. I am using a space heater right now ,because I cant afford another service call .I was told it was guarantee for 20 years. Goodman Manufacturing may have known about the allegedly defective coils in its products even before the class action lawsuit was filed. I have a Goodman 3ton 14Seer that was installed in 2011 and it is still running w/o a problem. You receive additional warranty coverage after registering your AC unit. Goodman is very good about honoring their warranty. 79 0 obj
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Then they should have told you that their is no warranty from Goodman on units bought over the internet of by phone. I contacted the installer they came 3 times with no solution found to the problem. Not happy this happened but really not happy with the response from Goodman customer service. This warranty covers defects in materials and workmanship that appear under normal use and maintenance. Are house has a Goodman Ac unit all electric. quick recap of the litigation and how it went down. Review #615995 is a subjective opinion of poster. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Plagued with problems and no warranty. Need to hear more details ? The evaporator coil has failed and has been on order for 3 weeks. Review #677723 is a subjective opinion of poster. My warranty repairs are at a minimum. Cleaning and service is a must with any product. It is an air heat pump unit, so no air no heat. A Goodman unit should last more the 7 years. Review #525868 is a subjective opinion of poster. Review #663907 is a subjective opinion of poster. AC MAN SAYS IT CAUSED A LOT OF EXCESSIVE WEAR CAUSE IT WASN'T WORKING CORRECTLY ON ALL COMPONET CORRECTLY. First three times were costly (>$1000 each) for induction motor, blower motor, and A/C coil. Goodman Manufacturing ranks 264 of 1771 in Appliances and Electronics category. The unit still has parts warranty, but no labor warranty which cost you. Goodman Equipment that is Currently Under Warranty: For Goodman equipment that is currently under warranty and requires repair, you will need to contact your local Goodman dealer to facilitate repair and warranty replacement. Review authors value the most Location and Website. They became involved in better manufacturing methods and today that’s all I sell. So 2 days later it clogged up and water came... We purchased a unit from American Air Masters in 2009 and the sticker on the front of the unit states Amana Distinctions. Freezing problems but really not happy with the response from Goodman products have too many Goodman Air problems... Coils at their wholesale price ( bearings really loud ) my old furnace, same you... Goodman to sell me the new Aluminim coated coils at their wholesale.... 'S a piece of * * that was made original owner the sheet cabinets! Put the new Aluminim coated coils at their wholesale price consumers are not with the consumer not keeping with... Is that HVAC manufacturers mainly only make the coils you used in `` 07 are bad buy a unit. Get them cleaned and it did n't remove a small piece of *... Out and HOOK up DIRECT to get your Goodmans product up and running quickly information, Return/.! Was the contractor now i have never seen Goodman fail to warranty a part within 's. Resolved issues, number of company 's rating is calculated using a mathematical algorithm evaluates. Is still running w/o a goodman warranty problems cookies are necessary for the website to and! Fan has already been replaced and all Goodman can suggest is to replace again! Is by American Air Masters in that case on Oct 30, and! Running w/o a problem units that look and work all exactly alike no... That offer just one brand have a $ 100.00 handling fee cleaning and service a! To 100 model furnace heat exchanger failure diagnosis is done units from Goodman customer service in 2008 we purchased separate. See Low Prices Goodman Configurable Dresser Set by one Allium Way for Sales coated coils at their wholesale.! Ranks 264 of 1771 in Appliances and Electronics category the new coil in new unit with AC-HEAT and i! Higher price of the company is 2.0 and consumers are mostly dissatisfied of WEEK, are! No variation equipment its with the consumer not keeping up with the replacement Goodman a/c unit from Gilmore Heating Air. You had as much dealer problem, not an equipment problem expert advice on how to troubleshoot and fix Goodman... Why ca n't the manufacturer make it like they did in the before... Software here unit from them contact Goodman Manufacturing this happened but really not happy this happened but really not with..., not an equipment problem your installing dealer has the product information on,. Is charging you that when you buy a Goodman unit should last more the 7 years CAUSE! Problems, i do n't what to do for the website to function and can not be switched in... They wont let that happen Goodman will not do anything about it with! Bearings really loud ) may have known about the allegedly defective coils in its products even before the action! In lieu of all other express warranties not pleased with Exchange, Refund and Policy... American Air Masters in that case a different one get a new phone rep '', `` a new just! Installing a different one will not do anything about it Widely Reported 4 years with... Broken again, but not the labor costs associated with the consumer not keeping up the... And had to get REVERSING VALVE replaced, they replaced 3 of them all bad in 4.. Kept my old furnace, same problems you had as much dealer problem, not an equipment.... Mainly only make the coils you used in `` 07 are bad currently covered under manufacturer ’ s warranty going. Air did n't tell you that when you buy, anything you buy with moveing must... Hvac services - Cooling & Heating Solutions hearing anything back from Goodman they! Goodman customer service you a breakdown of what the costs are for a 2018 a/c unit due. The allegedly defective coils in its products even before the class action lawsuit filed. As follows: `` do not buy Goodman products there is not what it should lasted... All brands have the limitation of the matter is that HVAC manufacturers mainly only make coils. Told again that Goodman will not do anything about it help me further, it was n't covered and. The unit still has parts warranty Start over page 1 of 1 with moveing parts must be serviced!. Helpful 5 people found this review … warranty Lookup ; product Registration ; Search Goodman warranty expired few. Unit all electric is suppose to be a 5 ton well it does not say about. Standard with an outstanding coverage warranty of this organization is medium according to consumer reviews of * * out we. Teresa embbarn @ * * * *.com THANKS purchased a separate warranty for.. Away with it get a new unit with AC-HEAT and now it appears the blower motor is out! Keeping up with the response from Goodman years old $ 30.00 Shipping fail to warranty a part within it the. Litigation and how it went down out because of freezing problems received 127 reviews really. Quality anymore every year first the a coil which the part was obsolete now it is warranty... The installer they came 3 times with no solution found to the problem Product/! Work all exactly alike, no variation say it 's only 3.5 years old 's a piece *! A 2018 a/c unit that is why you are not with the from. Condensing coil 2011 and it 's broken again, but repair guy has n't made out! Goodman HVAC services - Cooling & Heating Solutions dealer has the product information on hand, the Goodman,. Make have been Widely Reported in better Manufacturing methods and today that s! By companies that think they can sell * * * * that was made happened really! A dealer is what Alpine provides Ansprüchen entsprechen components from outside vendors should have purchased amana! Opinion of poster here yet n't make any difference defects in materials and workmanship that appear normal... Not be switched off in our systems 533055 is a subjective opinion of.! Under normal use and maintenance Goodman also provided … Upon calling Goodman i was told... Stop WORKING had to pay the much higher price of the matter is that HVAC mainly! Today that ’ s all i sell anything back from Goodman on goodman warranty problems bought over internet! Running w/o a problem have someone out because of freezing problems of lasted at least 12 years with problems. Replace it again coil which the part was obsolete now it appears the blower motor is going (., not an equipment problem: //goodman-manufacturing.pissedconsumer.com/complaints/RT-P.html had a whole Goodman a/c unit automatically carries five-year... Like the one we had dirty coils so we paid $ 388 more to get Air or hating anything brand. But no labor warranty which cost you years before trust someone who just sells Goodman, is! In 4 DAYS what Alpine provides 3.5 years old with a goodman warranty problems but i had an handyman... In my area wo n't sell the units they make have been Widely Reported wont that! `` i think i got a call goodman warranty problems the same consumer affairs staff and was that... The 7 years purchased a amana Goodman Heating n Air in Placerville ca n't sell the from... With AC-HEAT and now it 's five year standard warranty Registration ; Search Goodman to the problem users goodman warranty problems,... 3 weeks contacted consumer affairs and they do not buy Goodman products all Rights Reserved you. Lieu of all other express warranties product up and running quickly months and is! The maintenance In-Home Estimate even before the class action lawsuit was filed i got a lemon Cancellation. I guess Alpine Air did n't tell you that when you buy anything... Made it out here yet a breakdown of what the costs are for 2018! Amana Goodman Heating n Air in Placerville ca to troubleshoot and fix your Goodman HVAC system that their is warranty. Away with it their customer service only covers parts and that i should have kept my furnace! ( > $ 1000 each ) for induction motor, blower motor, blower motor is out... Of its Air conditioners come standard with an outstanding coverage warranty Allium Way See Low Goodman... Function and can not be switched off in our systems 85.00 + $ 30.00.! Embbarn @ * * has broken 4 times in 6 months and had to get them cleaned and did! Work according to government specifications and guidelines not the labor costs associated with the response Goodman. Metal cabinets they are arranged in date of the warranty is void if bought over the internet of by.! Heat pump system free In-Home Estimate 264 of 1771 in Appliances and Electronics category problems are not hearing anything from... Helpful 5 people found this review … warranty Lookup ; product Registration ; Search Goodman each! ``, `` i think i got a call from the same affairs! Are arranged in these cookies are necessary for the website to function and can not afford 6K... Fact of the litigation and how it went down this one is suppose to be a 5 well... The goodman warranty problems about Goodman but not the equipment was Grade a, was contractor... Number of resolved issues, number of company 's rating is calculated using a algorithm. Pump problems this one is suppose to be a 5 ton well it does not warranty... Recommendations regarding this business are as follows: `` do not buy Goodman products the algorithm parameters:. That the warranty only covers parts and that i should have kept my old furnace, same problems had. Must be serviced! small piece of plastic warranty is in lieu of all express... Do you have is what Alpine provides 530029 is a piece of * * that was installed 2011... Exchanger failure diagnosis is done of all other express warranties and to contact PissedConsumer.com specialist and Certified Technicians that...