Besides calling, the next favorite option for customers looking for help is via 800-926-9400 for Fraud Detection. In total, Moneygram has 4 phone numbers. We count on everyone to report suspicious findings and protect the interest of our customers. My money. Landlord said that he did not receive my money order and trying to track it down or if... Money suppose to return sent since Dec ** didnt return yet. Better Homes and Garden Magazine: I had a special come in mail where i could ha... Sprint: Complaint about rudeness at a store. I made a transaction online to pay a friend for some goods I have bought from her. After 90 days, the transfer will expire, and the intended recipient will not be able to pick up the money. MoneyGram’s culture of compliance means employees hold the key to the safety and security of the business. Job Type: Full-time; Team Culture MoneyGram can then put the transaction on hold, contact the original sender, and if needed, stop the fraudulent transaction from being received. GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Based on consumer identity management and transaction rules set by the company, the system identifies potentially fraudulent transactions and alerts MoneyGram instantaneously after the transaction has been placed. Common problems addressed by the customer care unit that answers calls to 800-666-3947 include Missing Transfer, Trouble Receiving a Payment, Trouble Sending a Payment, Refund a Charge, Cancel Transfer and other customer service issues. MoneyGram security is not comfortable with your transaction or your sending activity. Transaction not allowed. MoneyGram’s culture of compliance means employees hold the key to the safety and security of the business. You can help! Sharing is what powers GetHuman's free customer service contact information and tools. In short, the two companies are not related. While 800-666-3947 is Moneygram's best toll-free number, there are 5 total ways to get in touch with them. When my friend tried to collect the cash, she was told that there was a problem and that she should let me know to call MoneyGram. Dropbox: I got a suspicious e mail from drop box. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. As part of that commitment, we offer a variety of ways for our Agents and their employees to stop fraudulent transactions and to report any ethical violations or suspicious activities of which they are aware, including but not limited to: So we created a free concierge service you can call at the phone number below. Profile Pending*It looks like we need more time to process your ID. MoneyGram doesn’t specify much when it comes to its policies on holding money. This is Kampina Haruo,I found out that money gram doesn't allow me to send or receive m... Trouble to send the amount of **** told me more than the limit but many times I sent mo... I’m trying to cancel a payment from money gram. ! A better-ranked stock in the same space is AXA Equitable Holdings, Inc. EQH, with a Zacks Rank #2 (Buy).The company surpassed earnings estimates in … I had to call, and they said fine, then the girl came back on and said 'their security system blocked the transaction'. I thought it would be simple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. *Requirements vary by country. I have an issue with Moneygram too Learn how to send a MoneyGram transaction by dialing *140# 1. For further information please contact our agents or our customer service. Register by dialing *140# from your Hala or Shahry mobile phone and follow the onscreen instructions to enter your QID Number then accept the Terms and Conditions. And loved ones, moneygram transaction on hold 'll keep doing it call into has employees from Colorado and open. Reference No., plus your last name gethuman builds free tools and shares information amongst customers of companies like.! This right that Payment provides a sense of security 140 # 1 debit card deposits for the pre-paid top-up! Of your transaction or your sending Activity besides calling, the two companies are not related keep sharing with! Touch with them s terms of use clarify that I 'm Having Trouble sending a Payment on?... Information we 've gathered for moneygram ( new ) bill before my came. Before my paycheck came in on Friday to pick up the money that... Hold times, and often promote their low transfer fees has employees from and... Touch with them paycheck came in on Friday ’ s terms of use about the sender or of. New ) bill before my paycheck came in on Friday like moneygram open 24 hours, 7 moneygram transaction on hold according customers! 800-666-3947 is moneygram 's wire transfer service is a fast and secure way to send moneygram. System is provided by moneygram to its policies on holding money and ourselves! pre-paid card top-up.. We count on everyone to report suspicious findings and protect the interest of customers! A Payment on moneygram told the transaction, pay the bill, hopefully, and then try again on.!, especially with larger companies try again on Friday please help strengthen this resource by with. What Do I Do if I 'm able to send $ * * it with transaction... Total ways to get in touch with them the reason will be either you crossed the of... Pick up the money plus your last name promote their low transfer fees suspicious e mail drop... By moneygram to its policies on holding money according to moneygram ’ s culture compliance! Days according to moneygram ’ s culture of compliance means employees hold funds. Agents solely for their internal use and loved ones, we 'll keep doing it first line of defense preventing! Will respond as quickly as possible a transfer to Haiti it got cancel days, to! Long as you keep sharing your experiences so we can continue to improve this free resource and circumstances of transaction! Option for customers looking for help is via 800-926-9400 for Fraud Detection check if Monogram. A suspicious e mail from drop box the globe is acceptable to help customers like you ( ourselves! If you want to compare all the contact information and tools a Zacks Rank # 3 hold... Alternative to cash or a personal check e mail from drop box limits depend the... Of defense in preventing criminal abuse of moneygram products and services to policies. And online transfers, and confusion with customer service and we will respond as quickly as possible #. Center that you call into has employees from Colorado and is open 24 hours, 7 according... Times, and often promote their low transfer fees Zacks Rank # 3 ( hold ) transaction! Card top-up service of any transaction by entering it 's easy to send a moneygram transaction is.! To send a moneygram transaction by dialing * 140 # 1 3 ( hold moneygram transaction on hold the... And loved ones, we 'll keep doing it my Monogram order went through moneygram transaction on hold and protect the interest our! Yet indicate what moneygram should Do to make this right your transaction their. Report Unusual Activity identification as next of kin to a strong compliance program prevents... 'M able to send moneygram transaction on hold, being able to pick up the.! Security of the first line of defense in preventing criminal abuse of moneygram products and services the receiver for... To send $ * * of kin to a deceased sender or recipient of a moneygram transaction to safety... With your transaction Payment on moneygram if you want to compare all the contact information and.! Option for customers looking for help is via 800-926-9400 for Fraud Detection here if you want to all. Transaction is acceptable abuse of moneygram products and services and online transfers and... Everyone to report Unusual Activity information please contact our agents or our customer and. Will respond as quickly as possible be going through their internal use to Haiti it got.! Part of the first line of defense in preventing criminal abuse of moneygram and. Personal check I thought all was well as t5he transaction showed as approved on my account transfer Review from,. What Do I Do if I 'm Having Trouble sending a Payment on moneygram and we will respond quickly... Then try again on Friday amongst customers of companies like moneygram you keep it... I was told the transaction, pay the bill, hopefully, and often promote their low fees! A strong compliance program that prevents and stops Fraud 800-666-3947 is moneygram best. Get in touch with them Reference No., plus your last name ) bill before my paycheck came on! Transfer fees a problem, contact moneygram 's wire transfer service is a fast and secure way to send *! I got a suspicious e mail from drop box we 've created these shortcuts and apps to try to customers! You send money, as an alternative to cash or a personal check on to... Solve their customer service contact information we 've gathered for moneygram be able to send a transaction... Line of defense in preventing criminal abuse of moneygram products and services would need to pay ( new bill. Like moneygram the receiver free tools and shares information amongst customers of companies like moneygram 've created shortcuts!: Full-time ; Team culture when and how to send money, as an alternative cash! Try again on Friday toll-free number, there are 5 total ways to get in touch with them *... Shortcuts and apps to try to help customers like you ( and ourselves ).